Itsy Docs
Reports

General Reports

Run custom reports with configurable parameters to query your workspace data for specific business insights.

General reports are custom, reusable queries that you can run against your workspace data. Each report has its own set of parameters — date ranges, dropdowns, text inputs — that you fill in before running. Results appear as a table in your browser and can be exported as CSV.

How It Works

Custom reports are pre-configured by your workspace administrator. Each report defines a query and a set of parameters that control what data is returned. When you run a report, Itsy executes the query with your parameter values and displays the results.

Key Concepts

Report Properties

PropertyDescription
NameThe report's display name
DescriptionA summary of what the report shows
CategoryAn optional grouping label for organizing reports
ActiveWhether the report appears in the reports list

Parameters

Parameters control what data the report returns. Each parameter has a type that determines the input control you see:

TypeInput
TextFree-form text field
NumberNumeric input
DateSingle date picker
Date RangeStart and end date picker
BooleanOn/off toggle
DropdownSelection from a list (e.g., suppliers, trips, payment methods, or segments)

Each parameter can be required or optional, and may have a default value and help text explaining what it does.

Dropdown parameters pull their options from your workspace data:

SourceOptions Listed
SuppliersAll suppliers in your workspace
TripsAll trips in your workspace
Payment MethodsAll payment methods in your workspace
SegmentsAll segments in your workspace

Results

Report results display as a table with:

  • Dynamic columns based on what the report returns
  • Row count showing how many records were found (up to 10,000)
  • Execution time showing how long the query took
  • Dates and numbers formatted according to your workspace locale

Execution History

Every time you run a report, the execution is logged with the parameters used, the number of rows returned, and the execution time. This helps track how reports are being used across your workspace.

Common Tasks

Running a Custom Report

  1. Navigate to Reports > General
  2. Click on a report from the list
  3. Fill in the required parameters
  4. Click Run
  5. View the results in the table below

Exporting Report Results

  1. Run a report to generate results
  2. Click Export (appears after results are displayed)
  3. The data downloads as a ZIP file containing a CSV
  4. Open the CSV in your preferred spreadsheet application

How It Connects

  • Orders — Most custom reports query order data, including bookings, payments, and client information.
  • Trips — Trip data is available as both report parameters and result columns.
  • Data — Suppliers, segments, and payment methods appear as dropdown options in report parameters.

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