Payments Report
Analyze payment transactions grouped by payment method, with totals, detail views, and CSV export.
The payments report shows all payment transactions in your workspace, grouped by payment method. You can see totals per method, expand to view individual transactions, and export the full dataset as a CSV file.
How It Works
Set your date range and click Run. Payments are displayed grouped by payment method, with each group showing the total amount and number of transactions. Expand a group to see the individual payment details.
Filters
| Filter | Description |
|---|---|
| Created On | Required. The date range when payments were recorded |
| Starting On | Optional. Filter by trip departure date range |
| Include Failed Payments | Toggle to include unsuccessful payment attempts (off by default) |
By default, only successful payments are shown. Enable Include Failed Payments to see failed and rejected transactions as well.
Report Display
Group Summary
Payments are grouped by payment method. Each group row shows:
| Column | Description |
|---|---|
| Payment Method | The name of the payment method |
| Count | Number of transactions in this group |
| Total | Sum of all payment amounts in this group |
Payment Details
Expand a payment method group to see individual transactions:
| Column | Description |
|---|---|
| Order | The order code |
| Trip | The trip name |
| Client | The customer's name |
| The customer's email address | |
| Paid On | When the payment was made |
| Amount | The payment amount |
| Status | Whether the payment was successful or failed |
Summary Statistics
After running the report, a summary bar shows:
- Total Payments — The total number of successful payments
- Grand Total — The sum of all successful payment amounts
Common Tasks
Reviewing Payments for a Period
- Navigate to Reports > Payments
- Set the Created On date range
- Click Run
- Review the grouped totals
- Expand a payment method to see individual transactions
Exporting Payment Data
- Run the payments report with your desired filters
- Click Export
- The data downloads as a ZIP file containing a CSV with all payment details
The exported CSV includes: order code, trip name, client name, email, created date, paid date, starting date, payment type, amount, info, success status, and external ID.