Payments Report
Analyze payment transactions grouped by payment method, with totals, detail views, and CSV export.
The payments report shows all payment transactions in your workspace, grouped by payment method. You can see totals per method, expand to view individual transactions, and export the full dataset as a CSV file.
How it works
Set your filters and click Run. Payments are displayed grouped by payment method, with each group showing the total amount and number of transactions. Expand a group to see individual payment details.
Filters
Filters appear as compact chips in a horizontal bar. The Paid on filter is always visible. Other filters appear only when you add them by clicking the + button, keeping the toolbar clean.
| Filter | Description |
|---|---|
| Paid on | Always shown. The date range when payments were made. Defaults to the last 90 days. |
| Travels on | Optional. Filter by the product's start/departure date range. |
| Created on | Optional. Filter by when the payment record was created. |
| Team member | Optional. Single-select filter to show payments recorded by a specific team member. Defaults to the logged-in user when added. |
| Include failed | Optional. Toggle to include unsuccessful payment attempts (off by default). |
Each chip shows the filter name and its current value. You can:
- Click a chip to open its popover and change the value.
- Remove a chip by clicking the X icon on the chip.
- Add more filters by clicking the + button and choosing from the available options.
- Clear all filters by clicking the X button at the end of the filter bar to reset back to defaults.
By default, only successful payments are shown. Add the Include failed chip and enable it to see failed and rejected transactions as well.
Saved views
You can save your current filter configuration as a named view so you can quickly switch between different setups without re-configuring each time.
Saving a view
- Set up the filters you want to save.
- Click the bookmark icon at the left side of the filter bar.
- Click + Save current.
- Enter a name for the view.
- Optionally check Make default for me to have this view load automatically when you open the Payments report.
- Click Save.
Loading a saved view
Click the bookmark icon to open the views popover. Your saved views are listed — click a view name to apply its filters. The active view is indicated with a checkmark.
Setting a default view
When saving or managing a view, you can mark it as your personal default. A default view loads automatically each time you open the Payments report, so you start with the filters you use most often already applied.
Report display
Group summary
Payments are grouped by payment method. Each group row shows:
| Column | Description |
|---|---|
| Payment Method | The name of the payment method |
| Count | Number of transactions in this group |
| Total Amount | Sum of all payment amounts in this group |
Click the expand arrow on any group row to reveal the individual transactions within it.
Payment details
Expand a payment method group to see individual transactions:
| Column | Description |
|---|---|
| Order | The order code |
| Trip | The trip name |
| Client | The customer's name |
| The customer's email address | |
| Paid On | When the payment was made |
| Amount | The payment amount |
| Status | Whether the payment was successful or failed |
Summary statistics
After running the report, two summary cards appear above the table:
- Total Payments -- The total number of successful payments in the results.
- Grand Total -- The sum of all successful payment amounts. When failed payments are included via the toggle, the summary still shows only the successful payment total so you always have an accurate revenue figure.
Common tasks
Reviewing payments for a period
- Navigate to Reports > Payments.
- Set the Paid on date range.
- Optionally add a Travels on or Created on filter to narrow results further.
- Click Run.
- Review the grouped totals.
- Expand a payment method to see individual transactions.
Exporting payment data
- Run the payments report with your desired filters.
- Click Export.
- The data downloads as a ZIP file containing a CSV with all payment details.
The exported CSV includes: order code, trip name, client name, email, created date, paid date, starting date, payment type, amount, info, success status, and external ID.
How it connects
- Orders -- Each payment is linked to an order. Payment transfers between orders also appear in this report.
- Payment Methods -- Payment methods determine how payments are grouped. Configure available methods in Data.
- Payment Providers -- Online payments processed through Stripe, Rapyd, or Teya appear alongside manually recorded payments.