Payments Report

The payments report shows all payment transactions in your workspace, grouped by payment method. You see totals per method, expand groups to view individual transactions, and export the full dataset as a CSV file. The report updates automatically as you change filters, so there is no need to click a run button.

How it works

Add at least one date filter and the report loads automatically. Payments appear grouped by payment method, with each group showing the total amount and number of transactions. Expand a group to see individual payment details, then export the results when you are ready.

Without any date filter, an info panel tells you to "Add a date filter to get started."

Filters

Filters appear as compact chips in a horizontal bar at the top of the page. None are permanently visible -- you add them from the + dropdown. At least one date filter is required for data to load.

To work with filter chips:

• Click a chip to open its popover and change the value.
• Click the X on a chip to remove that filter.
• Click the + button to add a filter from the available options.
• Click the X at the end of the filter bar to clear all filters at once.

By default, only successful payments are shown. Add the Include failed chip and enable it to see failed and rejected transactions as well.

Saved views

You can save your current filter configuration as a named view so you can switch between different setups without re-configuring each time. If you set a personal default view, it loads automatically when you open the Payments report with no URL parameters.

Saving a view

1. Click the bookmark icon at the left side of the filter bar.
2. Click + Save current.
3. Enter a name for the view.
4. Optionally check Share with workspace to make the view visible to all team members.
5. Optionally check Make default for me to have this view load automatically when you open the Payments report.
6. Click Save.

Private vs shared views

Views are private by default -- only you can see and use them. When you check Share with workspace, the view becomes visible to all team members. Shared views can be loaded by anyone, but only the owner can edit or delete them.

Loading a saved view

Click the bookmark icon to open the views popover. Your saved views are listed along with any views shared by other team members. Click a view name to apply its filters. The active view is indicated with a checkmark.

Managing views

When you hover over a view you own, management controls appear:

• Star icon -- toggle whether this view is your personal default. When set, the view loads automatically each time you open the Payments report.
• People icon -- toggle whether the view is shared with your workspace.
• Trash icon -- delete the view. You are asked to confirm before deletion.

Updating a saved view

If you modify the filters while a saved view is active, the bookmark icon shows an orange dot to indicate unsaved changes. Open the views popover and click Save changes to "[view name]" to update the view with your current filters. Only the view owner can save changes.

Clearing a view

To stop using a saved view and return to the default filters, open the views popover and click Clear.

Report display

Summary statistics

Once data loads, two summary cards appear above the table:

• Total Payments -- the number of successful payments in the results.
• Grand Total -- the sum of all successful payment amounts. When failed payments are included via the toggle, the summary still shows only the successful total so you always have an accurate revenue figure.

Group summary

Payments are grouped by payment method. Each group row shows:

Click the expand arrow on any group row to reveal the individual transactions within it.

Payment details

Expand a payment method group to see individual transactions:

Common tasks

Reviewing payments for a period

1. Navigate to Reports > Payments.
2. Click the + button and add a Paid on filter.
3. Set the date range you want to review.
4. Optionally add Travels on or Created on to narrow results further.
5. Review the grouped totals.
6. Expand a payment method to see individual transactions.

Checking for failed payments

1. Navigate to Reports > Payments.
2. Add a date filter (e.g., Paid on).
3. Click + and add Include failed.
4. Enable the toggle -- the chip reads "Failed payments: included."
5. Failed transactions appear alongside successful ones, each marked with a status icon.

Exporting payment data

1. Set up the filters you need.
2. Click the download button in the top-right corner of the filter bar.
3. The data downloads as a ZIP file containing a CSV. The filename includes your date range (e.g., payments-2026-01-01-2026-03-31.zip).

The download button is disabled when there is no data, no date filter is set, or the report is still loading.

The exported CSV includes: order code, trip name, client name, email, created date, paid date, starting date, payment type, amount, info, success status, and external ID.

How it connects

• Orders -- Each payment is linked to an order. Payment transfers between orders also appear in this report.
• Payment Methods -- Payment methods determine how payments are grouped. Configure available methods in Data.
• Payment Providers -- Online payments processed through Stripe, Rapyd, or Teya appear alongside manually recorded payments.