Workspace Settings
Configure your workspace's currency, language, branding, deposit rules, invoice details, gift certificate options, and import settings.
Workspace settings define the core configuration for your agency — the currency you operate in, the language your team works in, and how your workspace appears to customers. You also configure deposit rules, invoice details, gift certificate behavior, import settings, and subscription limits here.
Base Settings
| Setting | Description |
|---|---|
| Currency | The currency used across your workspace (ISK, EUR, GBP, USD). All pricing, invoices, and financial calculations use this currency. Changing it affects the entire workspace. |
| Language | The default language for your workspace (Icelandic or English). Controls the language of the admin interface and generated documents. |
| Public Display Name | The name shown to customers in the booking portal and emails |
| Public Email | The email address visible to customers (e.g., on invoices and in the booking portal) |
| Notification Email | The internal email address that receives workspace notifications (e.g., new bookings, payment confirmations) |
Workspace Logo
Upload your agency's logo to display in the customer booking portal and on invoices. Supported formats include PNG, JPEG, WebP, and GIF. You can replace or delete the logo at any time from the workspace settings page.
Booking Process
These settings control the customer-facing booking experience in the public portal.
| Setting | Description |
|---|---|
| Google Tag Manager ID | Your GTM container ID (e.g., GTM-XXXXXXX) for tracking customer activity in the public booking portal. When set, the GTM script loads on every page of your customer-facing portal. |
| Allow Deposit | When enabled, customers can pay a deposit instead of the full amount upfront |
Deposit Settings
When you enable deposits, three additional fields appear:
| Setting | Description |
|---|---|
| Amount | The deposit value to collect from customers |
| Deposit Day Count | Number of days before departure by which the deposit must be paid. If the trip departs within this window, deposits are no longer offered and the full amount is required. |
| Final Payment Day Count | Number of days before departure when the remaining balance is due. Customers who paid a deposit receive a reminder to pay the rest by this deadline. |
Individual trips can override the workspace deposit amount and deposit day count. When a trip has overrides, those values take precedence over the workspace defaults for bookings on that trip.
Invoice Settings
Configure how invoices are generated and what business details appear on them.
| Setting | Description |
|---|---|
| Show Bookings and Changes | When enabled, invoices include a breakdown of individual bookings and any changes |
| Invoice Company Name | Your official company name as it appears on invoices |
| Invoice Unique ID | Your company's tax or registration number |
| Invoice Address | Street address for invoice header |
| Invoice Zip Code | Postal code |
| Invoice City | City |
| Invoice Country | Country |
| Invoice Footer Text | Custom text rendered at the bottom of the invoice PDF (e.g., bank details, terms of service, or legal notices) |
| Fiscal Year Start Month | The month your fiscal year begins (1–12). Used for invoice numbering sequences. |
| Fiscal Year Start Day | The day of the month your fiscal year begins (1–31) |
Gift Certificates
These settings control the defaults for gift certificates purchased through the customer portal.
| Setting | Description |
|---|---|
| Payment Method | Which payment method is used when customers purchase gift certificates online |
| Expiry Days | Number of days after purchase until a gift certificate expires |
| Portal Enabled | Whether customers can purchase gift certificates through the public portal. When disabled, gift certificates can still be created manually by your team. |
| Minimum Amount | The lowest amount a customer can purchase as a gift certificate |
| Maximum Amount | The highest amount a customer can purchase as a gift certificate |
Import Settings
If your workspace uses the Amadeus integration, you can configure the default supplier for imported airline tickets.
| Setting | Description |
|---|---|
| Default Amadeus Supplier | The supplier automatically assigned to airline tickets imported from Amadeus GDS. Select from your existing suppliers. |
Optional Features
Your workspace can enable optional feature flags that unlock additional capabilities. These are controlled by your subscription plan and activated by support.
| Feature | What it enables |
|---|---|
| Amadeus | Import and manage airline tickets from Amadeus GDS. Adds the Amadeus section to Inventory. |
| API | Access the Workspace API for external integrations and partner booking engines. Requires creating API keys. |
| Dynamic Trips | Allow customers to choose flexible travel dates based on availability instead of fixed departures. |
| Groups | Enable group bookings to coordinate related orders, group payments, and group messaging. |
| Proposals | Enable creation and management of customer proposals and quotes before converting them into confirmed orders. |
| Rates | Advanced rate management with configurable rate categories and values for complex pricing scenarios. |
| Reporting | Access to custom general reports with configurable parameters and SQL-based data sources. |
| Segments | Enable customer segments to control product visibility, pricing, and communications by audience. |
| Universal Inventory | Enable the centralized Inventory system for managing products independently of trips. |
When a feature is disabled, its related sections are hidden from the sidebar and unavailable to your team.
Subscription Limits
Your subscription plan sets limits on workspace usage. These limits reset based on your billing cycle.
| Plan | Order Limit | Email Limit |
|---|---|---|
| Free | 5 orders | 25 emails |
| Core | 150 orders | 750 emails |
| Pro | 350 orders | 1,750 emails |
| Scale | 600 orders | 3,000 emails |
| Elite | Unlimited | Unlimited |
The email limit equals five times the order limit. When you reach your order or email limit, you need to upgrade your plan to continue creating orders or sending emails. See Billing for plan management.
How It Connects
- Billing — Your subscription plan determines which features are available and the order/email limits for your workspace.
- Email — The public email and display name set here are used as defaults for outgoing emails.
- Data > Gift Certificates — Gift certificate settings here control the default expiry, payment method, and portal availability for new certificates.
- Orders — Deposit settings affect how customers pay for bookings. The deposit amounts flow through to the order payment workflow.
- Trips — Individual trips can override workspace-level deposit settings.
- Workspace API — Deposit settings are included in availability check responses so external booking engines can display accurate payment options.
- Inventory > Amadeus — The default Amadeus supplier set here is assigned to imported airline tickets automatically.