Billing

The billing page shows your subscription plan, usage against plan limits, and payment history. You can upgrade or add optional features here.

Current Plan

Your active subscription tier appears at the top. Itsy offers five plans:

Email limits equal 5 emails per order within your plan's order limit. Contact your account manager for Scale plan pricing.

Below the plan badge: your next payment amount, renewal date, and card on file.

Usage Metrics

For plans with limits (Free, Core, and Pro), progress bars track real-time usage:

• Orders Created — Orders created this billing period versus your limit
• Emails Sent — Automated emails sent versus your limit
• Portal Views — Customer views of your public booking portal
• Automation Runs — Action automations executed

The progress bar changes color as you near a limit. Elite plans have no usage limits.

Optional Features

Two features can be added to any paid plan at extra monthly cost:

Pricing varies by plan and appears on the upgrade page.

Payment History

The bottom section lists all past subscription payments:

• Payment date
• Invoice link (click to view or download)
• Total amount in EUR

Common Tasks

Viewing Your Current Usage

1. Navigate to Settings > Billing
2. Review the usage metrics: orders, emails, views, and automations against your limits

Upgrading Your Plan

1. Navigate to Settings > Billing
2. Click Upgrade
3. Select a plan (Core, Pro, or Elite)
4. Optionally add Trip Templates or Advanced Notifications
5. Complete payment through the checkout flow
6. Your workspace upgrades immediately

Viewing Payment History

1. Navigate to Settings > Billing
2. Scroll to the payment history section
3. Click any invoice link to view or download the receipt

How It Connects

• Workspace — Your subscription plan sets the limits for workspace operations.
• Actions — Email automation limits match your plan's email allowance.
• Orders — Order creation limits follow your subscription tier.