Assignments
Assign team members to orders, trips, and groups to distribute work and track responsibility.
Assign team members to orders, trips, and groups to distribute work. Assigned items appear on each person's My Work dashboard, and list filters show only assigned items.
How It Works
Every order, trip, and group has an assignment button in its header. Click it to see current assignees and to add or remove team members.
What Can Be Assigned
| Entity | Where the Button Appears | Use Case |
|---|---|---|
| Orders | Order header, next to the status badges | Track who is responsible for a customer's booking |
| Trips | Trip header | Track who is managing a departure |
| Groups | Group header | Track who is coordinating a group booking |
Multiple team members can share the same assignment, with no limit on assignees.
How to Assign
Assigning from the Header
- Open an order, trip, or group
- Click the assignment button in the header (shows user initials or a "+User" icon)
- A popover opens showing:
- Assign myself — Quick self-assignment button
- Assigned — Currently assigned team members (click to unassign)
- Available — Other team members you can assign
- Click a team member's name to assign them
The assignment takes effect immediately.
Self-Assignment
Every team member can assign themselves to any order, trip, or group — regardless of role. To self-assign, open the assignment popover and click Assign myself.
Unassigning
- Admins can remove any assignment by clicking the assigned user's name in the popover
- Regular users can only unassign themselves using the Unassign me button
Assignment Display
The assignment button in the header shows assignees at a glance:
- No assignments — Shows a "+User" icon
- 1–2 people — Shows their initials (e.g., "AB", "CD")
- 3+ people — Shows the first two sets of initials plus a counter (e.g., "AB CD +1")
Permission Rules
| Role | Can Assign Others | Can Assign Self | Can Unassign Others | Can Unassign Self |
|---|---|---|---|---|
| Admin | Yes | Yes | Yes | Yes |
| User | No | Yes | No | Yes |
Regular users can always assign and unassign themselves but cannot manage other people's assignments.
Filtering by Assignment
The orders list includes an Assigned to me filter toggle. When enabled, the list shows only orders where you are an assignee — a quick way to focus on your own work without opening the My Work dashboard.
My Work Dashboard
All assignments feed into the My Work dashboard, which has three sections:
- My Orders — All orders assigned to you with status, client, trip, and financial details
- My Trips — All trips assigned to you with departure date and participant count
- My Groups — All groups assigned to you with contact, order count, and value
The dashboard updates automatically when assignments change.
Audit Trail
Each assignment records:
- Who was assigned
- Who made the assignment
- When the assignment was created
How It Connects
- My Work — Assigned items appear on your personal dashboard.
- Orders — Assign team members to orders for booking responsibility.
- Trips — Assign team members to trips for departure management.
- Groups — Assign team members to groups for coordination.
- Team — Team members and roles are managed in settings. Admin vs. User roles control assignment permissions.