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General Info

Assignments

Assign team members to orders, trips, and groups to distribute work and track responsibility.

Assign team members to orders, trips, and groups to distribute work. Assigned items appear on each person's My Work dashboard, and list filters show only assigned items.

How It Works

Every order, trip, and group has an assignment button in its header. Click it to see current assignees and to add or remove team members.

What Can Be Assigned

EntityWhere the Button AppearsUse Case
OrdersOrder header, next to the status badgesTrack who is responsible for a customer's booking
TripsTrip headerTrack who is managing a departure
GroupsGroup headerTrack who is coordinating a group booking

Multiple team members can share the same assignment, with no limit on assignees.

How to Assign

Assigning from the Header

  1. Open an order, trip, or group
  2. Click the assignment button in the header (shows user initials or a "+User" icon)
  3. A popover opens showing:
    • Assign myself — Quick self-assignment button
    • Assigned — Currently assigned team members (click to unassign)
    • Available — Other team members you can assign
  4. Click a team member's name to assign them

The assignment takes effect immediately.

Self-Assignment

Every team member can assign themselves to any order, trip, or group — regardless of role. To self-assign, open the assignment popover and click Assign myself.

Unassigning

  • Admins can remove any assignment by clicking the assigned user's name in the popover
  • Regular users can only unassign themselves using the Unassign me button

Assignment Display

The assignment button in the header shows assignees at a glance:

  • No assignments — Shows a "+" icon
  • 1–2 people — Shows their initials (e.g., "AB", "CD")
  • 3+ people — Shows the first two sets of initials plus a counter (e.g., "AB CD +1")

The popover also marks yourself with "(you)" next to your name, so you can quickly identify your own assignment.

Permission Rules

RoleCan Assign OthersCan Assign SelfCan Unassign OthersCan Unassign Self
AdminYesYesYesYes
UserNoYesNoYes

Regular users can always assign and unassign themselves but cannot manage other people's assignments.

Filtering by Assignment

The orders list includes an Assigned to me filter. When enabled, the list shows only orders where you are an assignee — a quick way to focus on your own work without opening the My Work dashboard. The filter persists across other filter changes, so you can combine it with status, date, and other filters.

My Work Dashboard

All assignments feed into the My Work dashboard, which has three sections:

  • My Orders — All orders assigned to you, showing the order code, client name, trip name, departure date, order status, payment status, and price
  • My Trips — All trips assigned to you, showing the trip name, trip code, departure date, participant count, and active/inactive status
  • My Groups — All groups assigned to you, showing the group name, contact name, order count, total value, and active/inactive status

Each row links directly to the record. The dashboard updates automatically when assignments change.

Audit Trail

Each assignment records:

  • Who was assigned
  • Who made the assignment
  • When the assignment was created

How It Connects

  • My Work — Assigned items appear on your personal dashboard.
  • Orders — Assign team members to orders for booking responsibility.
  • Trips — Assign team members to trips for departure management.
  • Groups — Assign team members to groups for coordination.
  • Team — Team members and roles are managed in settings. Admin vs. User roles control assignment permissions.

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