Search
Find orders, clients, trips, participants, inventory products, and more instantly from anywhere in the admin interface.
Search opens every record in your workspace — orders, bookings, participants, trips, trip products, inventory products, and clients — from a single search bar. Jump directly to any record instead of navigating through lists and menus.
How to Search
Press Cmd+K (Mac) or Ctrl+K (Windows) from anywhere in the admin interface to open the search palette. You can also click the Search link at the bottom of the sidebar. Results appear as you type with a minimum of two characters required.
Quick Navigation Shortcuts
While the search palette is open, hold Cmd (or Ctrl) and press a letter to jump straight to a section:
| Shortcut | Goes To |
|---|---|
| Cmd+O | Orders |
| Cmd+P | Trips |
| Cmd+C | Clients |
| Cmd+R | Reports |
Quick Actions
The search palette also provides a Create Order shortcut so you can start a new order without leaving the search.
Bang Shortcuts
Type a bang prefix to pre-filter the search by type:
| Prefix | Filters To |
|---|---|
| !o | Orders |
| !t | Trips |
| !c | Clients |
| !i | Inventory |
For example, typing !o John searches only orders for "John". The bang must appear at the start of the search, followed by a space.
What You Can Search
| Entity | What's Searchable | Example Search |
|---|---|---|
| Orders | Order code, client name, external references | AB12CD34 or John Smith |
| Bookings | Booking name, product and variant name, order code, booking code, external product/booking references, Amadeus data (PNRs, ticket numbers, passenger names, flights) | Hotel Reykjavik |
| Participants | Name, email, passport number, phone, unique ID, order code | sarah@example.com or A12345678 |
| Trips | Trip name, description, trip code, slug, tags | Iceland Adventure |
| Trip Products | Product name, trip name, product code | Airport Transfer |
| Inventory Products | Product name (display or internal), SKU | Double Room |
| Clients | Name, company name, contact person, email, phone, tax ID, profile code | Acme Corp |
Search Results
Results are grouped into four categories so you can scan by record type:
| Category | What It Contains | Icon |
|---|---|---|
| Orders | Orders, bookings, and participants | Order icon with count badge |
| Trips | Trips and trip products | Trip icon with count badge |
| Clients | Client records | Client icon with count badge |
| Inventory | Inventory products | Inventory icon with count badge |
Each category header shows a count badge with the number of matches in that group. Within each group, results are listed with the most relevant matches first.
Each result shows:
- Matched value — On the left: the text that matched your search, with matching terms highlighted in color
- Match badge — A label showing which field matched (e.g., "Order Code", "Participant", "Client", "Name", "Product")
- More matches — When a search hits more than one record under the same parent — say two different participants on an order, or a booking as well as the order itself — a +N badge shows how many further records matched, so the parent appears only once. Matching several fields of the same record (a client's name and email, for instance) counts as one match, not several
- Context — On the right, where the record lives: for orders, the order code, trip name, departure date, and status; for trips, the trip name and departure date; for clients, their email; for inventory, the product type
Click any result to open that record's detail page. Booking and participant results open the parent order. Trip product results open the trip.
Filtering by Type
A type dropdown next to the search input lets you restrict results to a single category. When viewing all results, tabs appear at the top of the results list to narrow down:
- All — Show everything across all four categories
- Orders — Only order-related results (orders, bookings, and participants)
- Trips — Only trips and trip products
- Clients — Only client records
- Inventory — Only inventory products
Selecting a filter hides the other categories, letting you focus on one record type at a time.
Accent-Insensitive Matching
Search ignores accents, so you can type plain letters and still find accented names. Typing arni finds Árni, and jonas finds Jónas. Every visible result has a clear highlight showing why it appeared.
Multi-Word Search
Combine multiple words to narrow results. Searching for John Smith Iceland finds records where all three words match — for example, an order for John Smith on the Iceland trip. All words must match somewhere in the record for it to appear (AND logic).
Segment-Aware Results
If your workspace uses segments and your user account is restricted to specific segments, search results are filtered accordingly. You only see orders, trips, and inventory products that belong to your accessible segments. Clients are always visible regardless of segment. Admins see all results.
Search Index
Search results come from an index that is refreshed periodically in the background. This means:
- Near real-time — New or updated records appear in search results within minutes, not instantly. If you just created an order and cannot find it, wait a moment and try again.
- No manual rebuild — The index refreshes automatically on a schedule. You do not need to trigger it.
How It Connects
- Orders — Search by order code or client name. Booking and participant results link to their parent order.
- Trips — Search by trip name or code. Trip product results link to the trip's product page.
- Inventory — Search by product name or SKU.
- Clients — Search by name, company, contact person, or email.
- Segments — Non-admin users only see results for their accessible segments.