Behind the scenes, we've supercharged our infrastructure for better reliability and scale — and we're taking flight on Bluesky!

Itsy's new notifications feature automates customer communication within the workflow engine, helping travel agents stay connected without constant manual effort. By sending intelligent, timely updates about orders, services, and payments, the feature creates a seamless communication experience that keeps clients informed and engaged. It's like having a communication ninja that knows exactly when and how to reach out to your customers.

While this week saw less product movement due to other commitments, an unexpected inquiry from an international agency exploring our Itsy platform proved that even quiet weeks can bring exciting opportunities. Despite the packed schedule, this potential foreign partnership shows promising signs for our platform's global appeal.

This week, I hit an unexpected milestone in Itsy—my very first performance hit! As orders surged and my systems hummed, I suddenly encountered a performance roof, like my server took a coffee break at the worst moment. Moving forward, I'm using this experience to enhance Itsy, implementing strategies for sudden traffic spikes and optimizing our infrastructure, all while keeping a playful spirit about the challenges ahead!

Hey everyone! Two weeks into Itsy's launch, and we're already shipping major improvements. This week, we've completely revamped our customer-facing views with a fresh, intuitive interface that makes tracking your orders easier than ever. Navigation is streamlined, status updates are crystal clear, and everything you need is right where you'd expect it to be. It's been incredible seeing your response to Itsy so far, and as I pack my bags for Liverpool this weekend to watch my favorite team play, I'm energized by how much we've accomplished and what's coming next. Keep the feedback coming – it's what helps make Itsy better every week!

It's been an exhilarating week since we unveiled Itsy to the world. As I take a moment to catch my breath, I am filled with gratitude for the overwhelming response from the community. The flood of early signups and enthusiastic feedback has validated what I've been building, while also giving me valuable insights into how we can make Itsy even better. In today's update, I want to share what I've been focused on this past week and give you a peek at what's coming next.

Happy Friday, all! On October 15th this week I had quite the birthday. 50 years old! And to celebrate, I gave myself the gift of launching Itsy! It's been a long time coming, and I'm so happy to finally have it out in the world. I hope you all enjoy the journey as much as I do.

Happy Friday, all! As we inch closer to Itsy's grand debut, this week's spotlight is on our souped-up order creation process. Now you can whip up blank orders on a whim, seamlessly connect trips and templates, and even select products and create bookings in one fell swoop. It's like we've given the system a double shot of espresso – fast, powerful, and ready to kickstart your Friday (and your orders)!