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#25.13 - Advanced Notification Almost Complete

Árni Gunnar Ragnarsson
Árni Gunnar Ragnarsson
Founder of Itsy

Ditch those dull client alerts. Your comms just got way cooler with new notification magic. See how in this week's product update!

2025 / Week 13

Releases this week​

  • Advanced notificaitons First step to advanced notifications
  • User invited Adding user to your workspace by sending a simple invite
  • Bug fixes All the usual weekly bug fixes

Happy Friday, everyone!

Seriously, thank you all for being on this journey. Building this platform as a solo founder has its wild moments, but seeing it help your agencies thrive makes every late night and coffee-fueled coding session worth it.

This week, we're tackling something crucial but often... well, a bit bland: Client Notifications.

You know the ones. The generic booking confirmations, the easily missed reminders. They do the job, sure, but do they sparkle? Do they reflect your agency's unique brand and care? Do they make your clients feel like the VIPs they are?

Probably not. Until now!

Introducing: Notification Superpowers!​

Forget one-size-fits-all pings. We've been hard at work building an advanced notification system that puts YOU in the director's chair. Think of it as your agency's communication control center, ready to send the right message, to the right client, at the right time, looking exactly how you want it to.

What kind of superpowers are we talking about?​

  • Total Customization: We're not just talking logos (though you can totally add yours!). Tailor the text, inject dynamic client or trip details (like names, dates, destinations and more!)
  • Granular Settings: Control when notifications go out. Trigger them based on booking status changes, upcoming payment deadlines, specific dates before or after a trip, or even manually for those special touches.
  • Use Case Flexibility: This isn't just for booking confirmations anymore! Set up automated notifications for:
  • Payment Reminders (gentle nudges, not demands!)
  • Pre-Trip Excitement Builders (packing lists, destination tips)
  • In-Travel Check-ins (if applicable)
  • Flight/Itinerary Change Alerts (critical updates, delivered clearly)
  • Welcome Home Messages (with a feedback survey link, perhaps?)

...and pretty much anything else you can think of!

Channel Choices (Optional - Add if applicable): Maybe you can choose between email, SMS, or in-app messages? [Self-correction: Add this point only if your SaaS supports multiple channels] Why Is This So Cool? 🤔

Because better communication = happier clients!

  • Elevate Your Brand: Show off your agency's personality and professionalism in every touchpoint.
  • Boost Client Experience: Keep travelers informed, prepared, and feeling cared for throughout their journey.
  • Save Precious Time: Automate routine communications so you can focus on crafting unforgettable travel experiences.
  • Reduce Confusion: Clear, timely information minimizes client questions and potential issues.

Ready to Play?​

Dive into the settings section of your Itsy workspace and explore the new notification options! We've tried to make it intuitive, but don't hesitate to check out the or reach out if you have questions.

We're incredibly excited about this feature and think it will make a real difference in how you connect with your clients. Go on, give those notifications a makeover!

That's it for this week's update. Go forth, notify brilliantly, and have an absolutely fantastic weekend!

... Happy Friday, and happy Itsying !