Rates
Understand how product pricing works — rate categories, calculation methods, and how rates flow between inventory and trips.
Rates define how much a product costs. Every product has at least one rate, and that rate holds price values for each participant category (adults, children, infants) or a single unit price, depending on the calculation method.
How rates work
A rate is a named pricing entry attached to a product. When you first open a product's pricing, the system creates a default rate automatically. Each rate contains one or more price values — one per participant category for per-person methods, or a single value for per-unit and fixed methods.
For per-unit or fixed pricing, the structure is simpler:
Rates have a name and code for identification. They can optionally have validity dates so different rates apply in different seasons.
Rate calculation methods
The calculation method determines how the rate translates into a final price for a booking.
| Method | How it works |
|---|---|
| Per Person | Separate prices for adults, children, and infants. Multiply each by the number of that participant type. |
| Per Person Per Day | Same as Per Person, but also multiplied by the number of days. |
| Per Person Per Night | Same as Per Person, but also multiplied by the number of nights. |
| Per Unit | A single price regardless of how many participants. One booking = one unit. |
| Per Unit Per Day | A single price multiplied by the number of days. |
| Per Unit Per Night | A single price multiplied by the number of nights. |
| Fixed | A flat price with no multipliers. |
Day and night counting
The system uses inclusive dates. Both the start date and end date count as days the customer uses:
- Days = end date minus start date plus one (e.g., Dec 10 to Dec 17 = 8 days)
- Nights = end date minus start date (e.g., Dec 10 to Dec 17 = 7 nights)
A same-day product priced per night still charges for at least one unit.
Rate categories
Rate categories represent participant types. The system has three built-in categories:
| Category | Description |
|---|---|
| Adult | Standard adult traveler |
| Child | Child traveler (age limits set per product or supplier) |
| Infant | Infant traveler |
When you use a per-person calculation method, each category gets its own price value. When you use per-unit or fixed methods, categories are not used — a single price applies regardless of participant composition.
Setting rates on a product
When you choose a rate calculation method on a product's overview tab, the system creates the matching rate structure:
- Per Person methods — price fields appear for Adult, Child, and Infant.
- Per Unit or Fixed methods — a single price field appears.
Enter the prices and save. These become the product's base rates.
Changing the calculation method
If you change a product's calculation method (for example, from Per Person to Per Unit), the system removes the old rate values and creates new ones matching the new structure. Previously entered prices are not preserved when switching methods.
Variant rates
Variants can have their own pricing using one of three approaches:
| Method | How it works |
|---|---|
| Base | The variant has completely independent rates. You set prices directly on the variant. |
| Transform by Percentage | The variant's prices are the product's base rates adjusted by a percentage (e.g., +20%). |
| Transform by Number | The variant's prices are the product's base rates adjusted by a fixed amount (e.g., +5,000). |
When you use Transform methods, the system recalculates variant rates automatically whenever the product's base rates change. Rates never go below zero.
Rates in trips
When you add an inventory product to a trip, the trip product gets its own rate. This lets you adjust pricing per trip without changing the inventory product's base rates.
The trip product rate starts with the same calculation method as the inventory product. You can then edit the trip product's rate independently.
How booking prices are calculated
When a customer books a product, the final price is computed from:
- The rate values (per participant category or per unit)
- The participant counts (for per-person methods)
- The date range (for per-day and per-night methods)
Example: A hotel priced at Per Person Per Night with Adult = 15,000 and Child = 10,000. A booking for 2 adults and 1 child over 3 nights:
- Adults: 15,000 x 2 x 3 = 90,000
- Children: 10,000 x 1 x 3 = 30,000
- Total: 120,000
Related pages
- Inventory overview — product types, lifecycle, and key concepts
- Products — creating and configuring products
- Occupancy — availability management
- Trips — how trip products use rates
- Orders — how bookings calculate final prices